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Select the statement that best describes the main heading portion of a résumé.


A) The first line of your résumé should always be the word Résumé.
B) Including a cell phone number will make your résumé look unprofessional; therefore, omit it.
C) If you have a website where an e-portfolio or samples of your work can be viewed, include the address in the main heading your résumé.
D) Include your work e-mail address so that you can be contacted more easily.

E) B) and C)
F) A) and D)

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Today's technologies have made traditional print-based résumés obsolete.

A) True
B) False

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If you do not know whether a position is open and you are prospecting for a job, write an ____________ cover message using the indirect pattern of organization.

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The first line of the main heading of your résumé should always be your name.

A) True
B) False

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Personal ____________ involves deciding what makes you special and desirable in the job market, coming up with a tagline, preparing a professional-looking business card, developing an elevator speech, and building a powerful online presence.

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When preparing your customized résumé, 


A) begin with your name, address, telephone number, and e-mail address.
B) always include a specific career objective.
C) place the most important information last where it can leave a lasting impression.
D) follow all these choices.

E) A) and B)
F) B) and D)

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Which of the following statements is most accurate regarding the opening in a cover message for an unsolicited job? 


A) If you are unsure whether a position exists, use a more persuasive opening.
B) Avoid mentioning the company by name so that you can send your cover letter to numerous companies.
C) Make cover letters for unsolicited jobs longer than those for solicited jobs because you will have to provide more information about yourself.
D) Be vague about the type of position you're seeking so that you might be considered for a variety of jobs.

E) A) and B)
F) None of the above

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In addition to your résumé, reference letters, and work samples, your career e-portfolio may also contain such items as photographs, multimedia files, and blog entries.

A) True
B) False

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Position in public relations that requires creativity, time management skills, and excellent communication to create press releases, answer constituent inquiries, and represent the organization at charitable functions is an example of a career ____________________.

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Which statement in a cover message best refers the reader to your résumé? 


A) Enclosed herewith please find my résumé.
B) As you will notice from my enclosed résumé, I have over five years of customer service experience.
C) Please see my enclosed résumé.
D) Résumé enclosed.

E) B) and D)
F) A) and B)

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Because a résumé is expected to showcase your strengths, you should puff up your résumé with some inflated work history or educational experience.

A) True
B) False

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Proofread your résumé carefully, but realize that it's okay to have one or two spelling or grammatical errors.

A) True
B) False

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Which of the following is the best advice for a cover message that accompanies a résumé sent via e-mail? 


A) Take the time to prepare a professional cover message to accompany your résumé sent electronically.
B) Mail the cover message separately from the résumé sent via e-mail.
C) Shorten your e-mail cover message to a brief statement such as Please consider the attached résumé for your opening.
D) Skip the cover message as it is unnecessary to introduce yourself because the e-mail includes your name.

E) B) and C)
F) None of the above

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Simin knows that her résumé will be read by an applicant tracking system (ATS) . What should she do to maximize "hits" as her résumé is scanned? 


A) Focus on nouns in three categories: job title, technical skills, and certification or experience.
B) Incorporate specific keywords and keyword phrases from the advertisement or job description.
C) Use variations of the job title.
D) All of these choices

E) None of the above
F) All of the above

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Which of the following job duty statements will be most effective on a résumé? 


A) Responsible for daily account reconciliation 
B) Reconciled general ledger accounts daily 
C) Reconciled general ledger accounts daily with 100 percent accuracy 
D) Responsible for reconciling general ledger accounts daily

E) C) and D)
F) A) and D)

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