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Exam 12: Teams: Processes and Communication

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Question 61

True/False

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Team process training helps the team function and perform more effectively as an intact unit.

A) True
B) False

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Question 62

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Noise increases the effort that the communicators need to exert to make the communication process work.

A) True
B) False

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Question 63

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Which of the following is true about conflict resolution?

The team's high level of common understanding refers to which of the following?

_____ processes are primarily important before and between periods of taskwork, whereas _____ processes are primarily important as the taskwork is being accomplished.

In a boundary-spanning process, the marketing team member who meets with an engineer to seek information about new materials is engaging in _____.

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress.This is an example of poor _____.

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Which of the following refers to the degree to which members of the team make useful recommendations to the leader?

By making people write down ideas on their own, the nominal group technique increases social loafing and production blocking.

Which two network structures fall between the extremes in terms of the level of centralization?

In organizational behavior, the phenomenon of a team delivering "less than the sum of their parts" can by explained by the term:

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at the winning idea.

The shallowest level of cross-training involves positional modeling.

Systems monitoring and helping behaviors are examples of:

According to researchers, a cohesive team is always a good team.

Which of the following refer(s) to the degree to which members believe that the team can be effective across a variety of situations and tasks?

Mark, David, Tia, and Ashley are team members in a computer programming class.They have been assigned the task of creating a computerized payroll system.Mark and Tia worked very hard and created programs that worked well.David and Ashley, however, did not work as hard as they could and created programs with numerous errors.This resulted in a payroll system which could not be implemented.The team's poor performance that was a result of David and Ashley not doing their best can be termed as:

Training intended to develop transportable teamwork competencies focuses on and occurs in the context of an ongoing team experience.

Many years ago, Sprint Telecommunications aired an advertisement intended to demonstrate the clarity of reception Sprint customers could expect.The ad showed a rancher, who had used a different company, complaining that he had ordered 100 oxen from his supplier and instead received 100 dachshunds.The mix-up was probably due to the presence of _____ is the communication process.